As a part of Mapex’s commitment to world-class service, various technicians and managers from the Mapex team, as well as mechanics, operators, and managers from a few major agricultural companies in Jamaica, attended training on the Case IH A8800 sugarcane harvester at the factory in Piracicaba, Brazil at the End of November. The team had an intense 10 days of instruction from high-level Case IH technicians and experts in areas ranging from preventative maintenance to operation of the A8800 sugarcane harvester. Mapex Service Coordinator for Jamaica, Jonathan Roye, regarded the training as “a vital and integral experience”, and continued by saying that “we learnt how to more accurately diagnose problems as well as quicker and more efficient ways to treat common problems the harvesters may have.” This training session was coordinated by Mapex along with the Case IH team in Brazil, and is one of a series of annual training sessions held by Mapex to keep their employees and customers on the cutting edge of technology and the latest “best practices” in the industry. Present from the Mapex team were: Josef Powell, President & CEO, Jonathan Roye, Service Coordinator, and Trevor Simpson, Service Associate. The Mapex team looks forward to continued service and reliability from both the equipment as well as the service team to support the equipment in the field.